The Role of Data Analytics in Modern Healthcare
Dobrobut, the largest private clinic network in Kyiv and its surrounding region, including their own emergency services, has seen significant growth. At first, they were looking for simple Power BI dashboards for BSC (Balanced Score Cards) to keep track of the number of visits, main clients, and services offered. However, the project turned into a full interactive analytics solution that included dashboards for financial reporting (PNL), revenue reporting, and forecasting that was tailored to their methodology. These Power BI dashboards have become essential tools for all operational directors. They are now used in weekly meetings to drive business processes and make them more efficient.
A Leading Healthcare Network Driving Innovation
Challenges in Healthcare Analytics: How Medical Chain Found Solutions with Power BI
As a result of Dobrobut’s rapid expansion, the company needed to make the shift from primary analytics to more sophisticated, interactive financial reporting and operational dashboards that were created with Power BI. The initial obstacle that needed to be overcome was the creation of fundamental dashboards for monitoring important performance indicators. During the project, it became clear that there was a requirement for more comprehensive and interactive analytics. These analytics would include dashboards for monitoring expenses related to utilities, investments in capital, balance sheets, analysis of emergency services, and feedback from customers.
Initially, we began with fundamental analytics in Power BI, which rapidly proved to be extremely helpful and became a vital part of our weekly planning sessions. As the requirements of Dobrobut increased, we produced specialised Power BI dashboards for a variety of areas of their business, including the following:
- Utility Expenses: Detailed tracking of departmental utility costs.
- Capital Investments: Dashboards for monitoring major assets and equipment.
- Balance Sheets: Comprehensive views of the clinic’s financial health.
- Emergency Services: Analysis of emergency calls, including frequency and time-of-day patterns.
- Customer Feedback: Eight dashboards displaying feedback from clients on specific services, providing a clear overall picture.
Working closely with Dobrobut, our team of business analysts with varying specialisations proposed and implemented additional data types and directories. This knowledge synergy guaranteed that the solutions offered were not only strong technically but also matched Dobrobut’s business requirements.
Thanks to dashboards, we can also make a forecast of our financial indicators for a month, quarter or half a year and have the opportunity to compare the actual financial result with our predicted one – to understand the completeness of the reflection of expenses and income
Clinic Success with Power BI Analytics
The implementation of interactive analytics with Power BI transformed Dobrobut’s business processes, shifting the focus of specialists to monitoring and control functions, reducing manual work, and enhancing daily oversight. Key outcomes included:
- Operational Efficiency: Significant improvements in business processes, with specialists now focusing on control rather than manual tasks.
- Financial Control: Detailed Power BI dashboards for financial reporting and forecasting, now essential tools for operational directors.
- Customer Insights: Comprehensive feedback dashboards, aiding in service improvement and client satisfaction.
- Scalability: As the number of clinics grew, the financial department’s focus shifted to control functions, eliminating the need for staff expansion.
Get Power BI Expert Developers starting at 40 USD/h
Flex and flow with ease: scale your BI team up or down without the extra costs
Get in Touch with Us
ANALYZING THE 600 MILLLION USD OF CUSTOMERS TURNOVER
The largest companies trust us to not ONLY count their money…
Developing the business becomes more comfortable when you regulate the workflows according to the fast reports with interactive analytics.
Dashboards creation
You might also be interested in the article by the owner of Cobit Solutions Why does my company need business intelligence?
Read more on real cases of BI system implementation in different industries on our Blog
